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Smell natural gas?
For free emergency response service, available 24 hours a day, 7 days a week, call our emergency number at 1-866-763-5427 or 911 from a safe distance (like a neighbour's home).
In order to serve you better, please select your Enbridge Gas location services.
We noticed you are visiting from Utah, would you like to visit our Utah site?
For free emergency response service, available 24 hours a day, 7 days a week, call our emergency number at 1-866-763-5427 or 911 from a safe distance (like a neighbour's home).
If you are calling from the U.S., please call the number for your state:
Ohio: 1-800-362-7557
Utah, Idaho, Wyoming: 1-800-323-5517
Contact information for Enbridge Gas Ontario is below.
If you are calling from the U.S., please call the number for your state:
Ohio: 1-800-362-7557
Utah, Idaho, Wyoming: 1-800-323-5517
Contact information for Enbridge Gas Ontario is below.
Phone: 1-877-362-7434
Hours: Monday to Friday from 8 a.m. to 6 p.m. EST (closed holidays)
Monday is our busiest call day of the week. Some of our busiest call times are weekdays between 11:30 a.m. and 2:30 p.m. You may have a shorter wait time if you give us a call outside of these times.
Website: OntarioOneCall.ca
Phone: 1-800-400-2255
Phone: 1-877-362-7434
Hours: Monday to Friday from 8 a.m. to 6 p.m. EST (closed holidays)
Make payments to:
PO Box 644
Scarborough, ON
M1K 5H1
Phone: 1-877-362-7434
Hours: Monday to Friday from 8 a.m. to 6 p.m. EST (closed holidays)
Phone: 1-855-311-2522
Hours: Monday to Friday from 8:30 a.m. to 4:30 p.m. EST (closed holidays)
Phone: 1-866-772-1045
Hours: Monday to Friday from 8:30 a.m. to 5:00 p.m. EST (closed holidays)
The Ombuds Office is an office of last resort within Enbridge Gas. A customer must follow the company’s complaint processes before turning to the Ombuds Office. Any submission that has not followed the complaint process or is a general question/complaint will not receive a response.
Complaint process: